It is better to understand than to be understood…
…in business, in relationships, in life.
The Power of Listening with an open mind – and indeed a willing heart – is at the center of all successful relationships, at home and at work.
When we fail to listen [...]
Emotionally Intelligent Listening – The Power to Understand.
First in a three part series.
I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that [...]
The Legacy of a (golf) teacher…
‘My’ golf pro succumbed to cancer this last week. Dave was a pro’s pro. He was ultimately professional in how he went about his business. He ‘taught’ golf. His legacy was so much more…
…for Dave was truly a teacher. He was many people’s pro [...]
Leadership
‘Leadership is not the private reserve of a few charismatic men and women. It is a process ordinary people use when they are bringing forth the best from themselves and others. When the leader in everyone is liberated extraordinary things happen.’ J. M. Kouzes & B. Z. Posner, The Leadership [...]
Companies are only as good as their people. From a company of one, to many thousands of employees, we are only as good as our people. You can have the best strategy, finance, processes, and a vast potential market: these are all hugely important to your business success. And, without [...]
Andy is a really successful man. He has a loving family, with two wonderful children, each very successful in their lives.
He and his wife are happily married for 30 years, and live in a beautiful home. They have a great friendship, and many close friends, and a wide circle of influence in the [...]
Emotional Intelligence – Building the currency of trust in business
Knowing me knowing you, aha – Abba
‘There is nothing we can do.’ So went the lines of the Abba song. Cheesy? Genius? That is according to your taste, your perspective…
Here are some further lines to the song we ‘hear’ all the time in [...]
‘Our distrust is very expensive’ – Ralph Waldo Emerson
While businesses fight to win on strategy, product, innovation and route to market, the biggest intangible asset of all languishes in the corner, condemned as soft, fluffy, irrelevant.
That asset is trust.
And as Stephen Covey says in ‘The Speed [...]
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