What is Emotional Intelligence or EQ?
Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned.
Why Emotional Intelligence training will benefit your organization.
Research has demonstrated that Emotional Intelligence is the single-most defining factor in workplace success and effectiveness – ranking even higher than IQ and personality. Every business professional whose livelihood depends on improving the performance of people and teams will benefit from EI training. You can use Emotional Intelligence training to directly impact:
• Executive Leadership
• Teamwork and Collaboration
• Succession Planning
• Performance Management
• Cultural Change Initiatives
How Third LEVEL’s Emotional Intelligence coaching and training works.
Third LEVEL specializes in Emotional Intelligence coaching of individuals and teams. Active listening, empowering questions and direct communication are the skills that serve as the cornerstone for our coaching and leadership training programs. These skills are directly linked to core EQ capabilities, including:
• Emotional self awareness
• Emotional expression
• Emotional awareness of others
• Emotional reasoning
• Emotional self-management
• Emotional management of others
• Emotional self-control
Take, for example, Emotional self-control. We have developed a unique approach to understanding and developing this EQ skill: hot buttons. Hot Buttons are thoughts or beliefs that carry a powerful emotional charge. They are part of everyone’s emotional fabric, often causing you to react unproductively. Hot buttons can:
• Cause stress or pain when they have too much control over you
• Manifest negatively below your level of conscious awareness
• Result in a negative pattern of beliefs, communications, behaviors and outcomes.
You can control your Hot Buttons, but first you’ll have to identify them. Using a proven, proprietary diagnostic tool designed specifically to help executives and senior managers identify their Hot Buttons – our coaches can provide you with this awareness, which will help you actively choose to change your behavior and approach to stressful situations
As a result, you won’t have to worry about getting backed into a corner, developing tunnel vision and being prone to clamming-up even though you have something valuable to contribute. And, by changing your own behaviors, attitudes and responses, you can influence those around you to respond differently. Instead of being at the mercy of others who know how to push your buttons, you’ll get the results YOU want.
Through Emotional Intelligence assessments (360) at the beginning and end of our coaching program, we measure clients in each of the core EI capabilities and intrinsically linked behaviors. This provides a springboard for creating long-lasting behavioral change, regardless of individual personalities, leadership styles and preferences. There is no better way to foster truthful, direct and appropriate communication and cooperation in the workplace.
That’s why the most successful corporations (including Accenture, Rolls Royce, GE, Oppenheimer & Philips) and executives from AT &T, British Airways, Coca Cola, PwC, and the European Commission, have invested in ThirdLEVEL executive and emotional intelligence coaching programs.
ThirdLEVEL offers innovative and proven executive and team coaching and leadership programs using applied emotional intelligence (EQ). The Company serves clients in the US, UK and Europe. Based in Delray Beach, Florida, ThirdLEVEL has affiliates in South Florida, Greater NYC, the UK (Northern Ireland and England) and serves the EU from Brussels,Belgium.