Know the ‘Why?’

How Purpose Powers Profit – Everywhere Jay Mahaney was the cutest little dude. He was one and a half and I was a much more worldly 8-year-old. I loved being with him until he hit the dreaded two’s. Then he started asking, “Why?” We’d answer him. He’d ask “why?” again. And again – like every 2-year-old. Little did I know that he would become my great philosophy teacher. “Why” drives us all, whether we know it or not. “Why” should be our core question if we want satisfaction and continued success – however, we measure it in our lives, relationships...


Engaged people are the difference that makes the difference. Everything is cyclical. When it is an employer’s market, layoffs occur, the perks tighten, and advertising and marketing dollars dry up, just to name a few. If the layoff happens in the paper – or on the news – it’s a recession. If it happens in our family, it feels more like a depression. We’ve heard it all before. When it’s a robust market with growth and expansion – when good-quality people are hard to come by – the cost of hiring goes up. People leave for better opportunities. We bemoan...

Resolve to ‘Hold the Good’

The start of a new year traditionally is an overindulged time for planning, goals and resolutions. Gyms will be packed.  Our lives will get a bit more stressful, whether you’re dealing with the challenging winter weather up north or the droves of snowbirds and vacationers heading south. It’s not easy to hold the good, sometimes. We always go through change. It happens faster and faster. We age, our kids grow up, technology helps us do things that we once only dreamed about. We can see and treat our bodies medically as never before. We can simultaneously video chat with multiple...

What’s Your Thunder? The Attitude of Gratitude

Ralph Waldo Emerson famously said, “What you are thunders so loudly, I cannot hear a word you say to the contrary.” When people think of you or me, what are the thoughts or feelings about the ‘thunder’ they experience? Thanksgiving just passed. We are in the throes of all the commercialism that is the holidays (really, Christmas displays before Halloween?). A time of reflection, celebration, family, and friendship. Overeating, overindulging, seeing the family we love – and perhaps drives us crazy… …all the things that make us who we are! For who are we if not shaped by our family,...

Business at the Speed of Happiness

Keeping Your Best Talent In Our Competitive Marketplace When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school they asked me what I want to be when I grew up. I wrote down ‘Happy’. They told me I didn’t understand the assignment… … and I told them they didn’t understand life. John Lennon In most of our businesses and organizations, ‘model’, USP, service, or ‘technology’ is not our differentiator. It’s the quality of our people and how they relate and communicate with each other and the world...

Mobilizing Your Organization into High-Impact Growth and Profit Through Rapid Realignment™

    “Organisational alignment is the degree to which key elements of an enterprise are tightly integrated and working in concert with each other to drive customer delight, growth and profit.” George Labovitz, PhD, Author of The Power of Alignment   Aligned and integrated companies out-perform their closest competitors by every major financial measure, according to Harvard Business School research. We look for competitive edges in our business through research, technology, and marketing, yet one of the most crucial advantages lives right in the hearts and minds of our people:  “How well aligned are we?”  Healthy organizations with a thoughtfully aligned strategy...

Aligned Diversity: The Way of The World

The old days are gone.  Middle-aged Caucasian men (like me!) cannot be simply granted – or assume –  the role of leading business, politics, or organizations of any type. If we want success in the marketplace, we have to see that it is not made up of simply ‘us’. It is made up of ‘all of us’. So too should our teams be at every level of the organization.  Leadership roles are not ‘granted’. They are increasingly based on vision, market awareness, innovation, and (as always) performance. It‘s extraordinarily likely that your success depends on many different kinds of people...

Listening to your team. The Key to creating great results, together.

The foundation of great communication is certainly the same whether someone is speaking to an individual or to a group. The most important communication skill we can learn is effective listening – what we call Power Listening. Power Listening requires focus, concentration, effort and emotional awareness of ourselves and of the speaker. It’s a skill which can be learned, and which lends itself to effective communication in all situations. Facilitating effective communication within a team or group may seem overwhelming at first. Communication within a team presents opportunities for all members to build deeper and more trustful relationships among the...

Leaders Who Listen, Learn, Lead, and Prosper

Most people associate “effective communication” with making themselves understood accurately when speaking to others. Information out is certainly an integral part of communication, but information in is just as important. In the business world, listening – information in – is particularly important for leaders. At every level of a company, whether an individual is a team leader, upper management, or the CEO, their effectiveness relies heavily on their ability to listen effectively. A leader who is not willing or able to hear and understand their colleagues or clients, constrains their personal growth and success, the growth and success of those...

Control Your Emotions Or Your Emotions Will Control You

Emotional triggers, what we at Third Level like to call your Hot ButtonsTM, are a part of everyone’s emotional fabric. They are a natural response to upsetting or painful experiences. Think of them as sensitive spots often causing limited and repeated thoughts caused by something that leaves an emotional bruise. Not surprisingly, whether you’re aware of them or not, these Hot Buttons affect you in many ways: They can cause stress or pain when they have too much control over you. They manifest negatively below your level of conscious awareness, which is why many people are not even aware of...


"I wish I hadn't said _____!" How many times have you said or done something in the heat of the moment which you later regret? Discover what pushes your hot buttons and what causes you to do or say things you shouldn't and why? Gain control;


This fun 3-minute personality assessment identifies your personality's top Advantages at work. This doesn’t measure how you see the world… it measures how the world sees you. Discover your unique personal impact.


Powerful solutions that help managers, entrepreneurs & individuals maximize their performance - in work and in life! Are you and your team applying Emotional Intelligence?


Third Level positively transforms the performance of executives and their teams around the world through proprietary, proven and powerful tools and techniques as the pathway for developing high performance leaders, teams, and outstanding business results.


Gary Press

Owner and CEO of Lifestyle Management Group. Fort Lauderdale, USA.

Steve has repeatedly shown an innate talent to quickly capture the attention and build trust with the people in my businesses - particularly those in leadership positions. Once this happens, truths become unlocked and problems become solved. He delivers in an entertaining and engaging fashion that produces creative team work and bottom line profits.


Nick Williams

Managing Director – Digital, Lloyds Banking Group, London, England

I’m a better leader, husband and father as a result of the work I do with Stephen. I’ve engaged the programme with multiple teams over 12 years, and we continue to generate exceptional business results. I see the programme as my gift for all those who I’ve worked with and led. Without exception, they feel much better about themselves and the world they live in - delivering measurable business improvement through engagement as inspiring leaders of high-performing teams.

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Why Choose Us

Learn your personal, unique strengths and differentiators that set you apart from your competition. Cut through the noise…get clarity and improve your relationships & teams.

  • Maximize your team’s talents
  • Allow your team to collaborate with enjoyment & superior results
  • Understand your engaging personality strengths
  • Learn your unique personality advantages to increase your bottom line
  • Enjoy increased synergy in your office: enhanced cooperation and creativity
  • Have a consultant on-hand to unravel complications and maximize opportunities

Applied Emotional Intelligence

Let's face it, business is all about relationships – with your customers, your team, and your vendors, relationships drive success.

Applied Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner in relationships at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned.



Personal Development

At the end of our day – be it a business day, a holiday, or a personal day, all relationships are personal.

Rare is the day that we have stress in the morning at home, and then go into work ready to perform at our best. And, how many of us have returned home after a tough day at the office and been Mr. or Ms. Wonderful with our families?



Outstanding Teams

Executive Coaching is the fastest growing development tool in the competitive arena of executive education.

Using our proprietary approach to Applied Emotional Intelligence. It is not for the faint hearted, it does deliver amazing results. ThirdLEVEL has improved the performance of executives and their teams around the world through proven and powerful listening and empowerment coaching techniques using applied Applied Emotional Intelligence.



Business Culture of Success

Businesses and organizations of all sizes must constantly adapt and change.

ThirdLEVEL has worked with companies as small as 6 people up to projects for major multinational organizations of thousands of people. When you seek a quantum leap in results, then Business Culture of Success from the inside out is the most profound and sustainable approach. Business Culture of Success starts with the recognition that something must change.




  • Leadership

    Innovation Leadership – Lead Less, Encourage More

    Leaders and managers have to change if they want true innovation in their businesses. If the managing process is usurping...

  • Compassionate Leadership

    Compassion. Such a powerful word. I’ve been using it for a lifetime. Turns out, I did not understand the essence...

  • Leadership, Motivation, Success

    The Secret Rules to Transform Your Leadership Development Program

    As a leader, you would obviously want the best from your employees and your juniors. It becomes your job to...

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