What makes a great CEO or Leader?

You may be surprised…The classic version of a successful CEO: charismatic, six-foot-tall white man from a top university – a strategic visionary, a straight vertical career path, and the ability to make perfect decisions under pressure. How many such people do you know? How many such CEO’s do you know? Today’s business is faster, smarter, and, in many ways, younger than ever before. You’re likely either in a tech-based business – or you’re about to choose – or be forced — to transform your business to a more ‘digital’ model. Or, you’re already doing so. That takes real courage, conviction,...

When Shift Happens – Strategies for Leading Change

The one constant in life is change. And, that change is accelerating all around us. When is the last time you looked at the Yellow Pages? We make free video calls around the world, yet many of us remember being rushed off the phone with, “Hurry, it’s long distance!” And that was for a call to New York from Boston! What happened to Enron, Marconi, Polaroid, Pan Am, Texaco, Blockbuster, Sharper Image…? From Shift Happens websites, we learn that China has the most English speakers in the world. The top 25% smartest students in India outnumber all the students in...

Trust: The Hard Currency Of Business

“Technique and technology are important, but adding trust is the issue of the decade.” – Tom Peters While businesses fight to win on strategy, product, innovation, and route to market, the biggest intangible asset of all languishes in the corner, condemned as soft, fluffy and irrelevant. That asset is trust. When trust is absent, you know it. The lack of it topples governments, destroys relationships and undermines businesses. It shows up in turf wars and fiefdoms, hidden agendas and politicking, interpersonal conflict, gossip and defend-and protect communication. It impedes debate, slows decisions, obstructs teamwork and restricts creativity. It creates an...

The Power of Listening

‘There’s a lot of difference between listening and hearing.” G.K. Chesterton   Many of us think we listen without really having to try. And perhaps we do. Very often though we are merely hearing, in other words picking up sound through our ears. Listening is a different activity altogether. It requires focus, concentration and effort. We are not talking here about social listening, the back and forth of conversation with very little focus on the speaker’s experience or concerns. What we are talking about is listening of the deep and powerful variety, so rare yet so essential for success –...

Company Culture in the Virtual Age

The art of getting people ‘together’ in a digital world. “Few things help an individual more than to place responsibility upon him, and to let him know that you trust him.” – Booker T. Washington What’s your company’s “culture”? You know it when you see it, feel it, work in it. However, ask your staff to define yours, and you would likely get vague, if not totally disparate answers. This can occur when staff members sit in the same office, congregate in the same cafeteria or meet by the same water coolers, let alone when they work remotely or virtually...

Know the ‘Why?’

How Purpose Powers Profit – Everywhere Jay Mahaney was the cutest little dude. He was one and a half and I was a much more worldly 8-year-old. I loved being with him until he hit the dreaded two’s. Then he started asking, “Why?” We’d answer him. He’d ask “why?” again. And again – like every 2-year-old. Little did I know that he would become my great philosophy teacher. “Why” drives us all, whether we know it or not. “Why” should be our core question if we want satisfaction and continued success – however, we measure it in our lives, relationships...


Engaged people are the difference that makes the difference. Everything is cyclical. When it is an employer’s market, layoffs occur, the perks tighten, and advertising and marketing dollars dry up, just to name a few. If the layoff happens in the paper – or on the news – it’s a recession. If it happens in our family, it feels more like a depression. We’ve heard it all before. When it’s a robust market with growth and expansion – when good-quality people are hard to come by – the cost of hiring goes up. People leave for better opportunities. We bemoan...

Resolve to ‘Hold the Good’

The start of a new year traditionally is an overindulged time for planning, goals and resolutions. Gyms will be packed.  Our lives will get a bit more stressful, whether you’re dealing with the challenging winter weather up north or the droves of snowbirds and vacationers heading south. It’s not easy to hold the good, sometimes. We always go through change. It happens faster and faster. We age, our kids grow up, technology helps us do things that we once only dreamed about. We can see and treat our bodies medically as never before. We can simultaneously video chat with multiple...

What’s Your Thunder? The Attitude of Gratitude

Ralph Waldo Emerson famously said, “What you are thunders so loudly, I cannot hear a word you say to the contrary.” When people think of you or me, what are the thoughts or feelings about the ‘thunder’ they experience? Thanksgiving just passed. We are in the throes of all the commercialism that is the holidays (really, Christmas displays before Halloween?). A time of reflection, celebration, family, and friendship. Overeating, overindulging, seeing the family we love – and perhaps drives us crazy… …all the things that make us who we are! For who are we if not shaped by our family,...

Business at the Speed of Happiness

Keeping Your Best Talent In Our Competitive Marketplace When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school they asked me what I want to be when I grew up. I wrote down ‘Happy’. They told me I didn’t understand the assignment… … and I told them they didn’t understand life. John Lennon In most of our businesses and organizations, ‘model’, USP, service, or ‘technology’ is not our differentiator. It’s the quality of our people and how they relate and communicate with each other and the world...


"I wish I hadn't said _____!" How many times have you said or done something in the heat of the moment which you later regret? Discover what pushes your hot buttons and what causes you to do or say things you shouldn't and why? Gain control;


This fun 3-minute personality assessment identifies your personality's top Advantages at work. This doesn’t measure how you see the world… it measures how the world sees you. Discover your unique personal impact.


Powerful solutions that help managers, entrepreneurs & individuals maximize their performance - in work and in life! Are you and your team applying Emotional Intelligence?


Third Level positively transforms the performance of executives and their teams around the world through proprietary, proven and powerful tools and techniques as the pathway for developing high performance leaders, teams, and outstanding business results.


Gary Press

Owner and CEO of Lifestyle Management Group. Fort Lauderdale, USA.

Steve has repeatedly shown an innate talent to quickly capture the attention and build trust with the people in my businesses - particularly those in leadership positions. Once this happens, truths become unlocked and problems become solved. He delivers in an entertaining and engaging fashion that produces creative team work and bottom line profits.


Nick Williams

Managing Director – Digital, Lloyds Banking Group, London, England

I’m a better leader, husband and father as a result of the work I do with Stephen. I’ve engaged the programme with multiple teams over 12 years, and we continue to generate exceptional business results. I see the programme as my gift for all those who I’ve worked with and led. Without exception, they feel much better about themselves and the world they live in - delivering measurable business improvement through engagement as inspiring leaders of high-performing teams.

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Why Choose Us

Learn your personal, unique strengths and differentiators that set you apart from your competition. Cut through the noise…get clarity and improve your relationships & teams.

  • Maximize your team’s talents
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  • Understand your engaging personality strengths
  • Learn your unique personality advantages to increase your bottom line
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Applied Emotional Intelligence

Let's face it, business is all about relationships – with your customers, your team, and your vendors, relationships drive success.

Applied Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner in relationships at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned.



Personal Development

At the end of our day – be it a business day, a holiday, or a personal day, all relationships are personal.

Rare is the day that we have stress in the morning at home, and then go into work ready to perform at our best. And, how many of us have returned home after a tough day at the office and been Mr. or Ms. Wonderful with our families?



Outstanding Teams

Executive Coaching is the fastest growing development tool in the competitive arena of executive education.

Using our proprietary approach to Applied Emotional Intelligence. It is not for the faint hearted, it does deliver amazing results. ThirdLEVEL has improved the performance of executives and their teams around the world through proven and powerful listening and empowerment coaching techniques using applied Applied Emotional Intelligence.



Business Culture of Success

Businesses and organizations of all sizes must constantly adapt and change.

ThirdLEVEL has worked with companies as small as 6 people up to projects for major multinational organizations of thousands of people. When you seek a quantum leap in results, then Business Culture of Success from the inside out is the most profound and sustainable approach. Business Culture of Success starts with the recognition that something must change.




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  • Transformation, Innovation, Agile…Wisdom of the Ages

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