Mobilizing Your Organization into High-Impact Growth and Profit Through Rapid Realignment™

    “Organisational alignment is the degree to which key elements of an enterprise are tightly integrated and working in concert with each other to drive customer delight, growth and profit.” George Labovitz, PhD, Author of The Power of Alignment   Aligned and integrated companies out-perform their closest competitors by every major financial measure, according to Harvard Business School research. We look for competitive edges in our business through research, technology, and marketing, yet one of the most crucial advantages lives right in the hearts and minds of our people:  “How well aligned are we?”  Healthy organizations with a thoughtfully aligned strategy...

Aligned Diversity: The Way of The World

The old days are gone.  Middle-aged Caucasian men (like me!) cannot be simply granted – or assume –  the role of leading business, politics, or organizations of any type. If we want success in the marketplace, we have to see that it is not made up of simply ‘us’. It is made up of ‘all of us’. So too should our teams be at every level of the organization.  Leadership roles are not ‘granted’. They are increasingly based on vision, market awareness, innovation, and (as always) performance. It‘s extraordinarily likely that your success depends on many different kinds of people...

Listening to your team. The Key to creating great results, together.

The foundation of great communication is certainly the same whether someone is speaking to an individual or to a group. The most important communication skill we can learn is effective listening – what we call Power Listening. Power Listening requires focus, concentration, effort and emotional awareness of ourselves and of the speaker. It’s a skill which can be learned, and which lends itself to effective communication in all situations. Facilitating effective communication within a team or group may seem overwhelming at first. Communication within a team presents opportunities for all members to build deeper and more trustful relationships among the...

Leaders Who Listen, Learn, Lead, and Prosper

Most people associate “effective communication” with making themselves understood accurately when speaking to others. Information out is certainly an integral part of communication, but information in is just as important. In the business world, listening – information in – is particularly important for leaders. At every level of a company, whether an individual is a team leader, upper management, or the CEO, their effectiveness relies heavily on their ability to listen effectively. A leader who is not willing or able to hear and understand their colleagues or clients, constrains their personal growth and success, the growth and success of those...

Control Your Emotions Or Your Emotions Will Control You

Emotional triggers, what we at Third Level like to call your Hot ButtonsTM, are a part of everyone’s emotional fabric. They are a natural response to upsetting or painful experiences. Think of them as sensitive spots often causing limited and repeated thoughts caused by something that leaves an emotional bruise. Not surprisingly, whether you’re aware of them or not, these Hot Buttons affect you in many ways: They can cause stress or pain when they have too much control over you. They manifest negatively below your level of conscious awareness, which is why many people are not even aware of...

Gossip in the Workplace

Gossip needn’t be false to be evil—there’s a lot of truth that shouldn’t be passed around. Frank A. Clark Water cooler chats are part and parcel of the modern workplace. But when the talk turns from, “Can you believe what happened on ‘Scandal’ last night?” to “Can you believe what James is up to? What a scandal!” the repercussions can range far and wide. Gossip is a destructive force, whether it’s someone simply passing along a relatively minor unsubstantiated rumor or an orchestrated effort to undermine a co-worker’s reputation. Gossip can be defined as casual or unconstrained conversation or reports...

How Office Conflict Affects a Company’s Bottom Line

A certain amount of conflict is a natural part of interpersonal relationships, and the workplace is no exception. There is no magic bullet to prevent conflict, but it can be minimized with proactive leadership and a healthy business culture. Unfortunately, because it is unavoidable, many people accept it as an “occupational hazard” and neglect to realize just how destructive it can be. The less obvious effects of conflict impact not only the daily atmosphere, but also things such as productivity, communication and job satisfaction. Ultimately, these things all take a toll on the bottom line. Morale and productivity take a...

How Poor Communication Affects Your Business’ Bottom Line

Effective communication is a critical component of leadership across the board for all businesses, and its impact on business can mean big bucks. Poor communication has been estimated to cost large businesses (400 to 100,000 employees) tens of millions of dollars every year. The annual cost to smaller companies is in the hundreds of thousands. Costs of Poor Communication Some of the costs associated with poor communication are tangible: missing deadlines Failure to deliver a product or service Lost productivity High employee turnover Loss of sales Collapse of negotiations or a business deal Poor customer service Other costs may not...

Prep for a Successful 2017

The Past is Prologue… Looking Back at 2016 to Prepare Your Team for Business Success in 2017   It’s a time to celebrate and acknowledge the people and accomplishments of the past. Expressing appreciation to friends, family and in all aspects of your business is like money in the bank…. And,  you want your company ready to move forward from January in order to achieve bigger, better and greater things in the new year, you’ll need to lay a little groundwork as 2016 wraps up.   Start by taking an objective view of the past year’s performance. If you find...

Turning a Negative into a Positive: Learning from Failure and Moving Toward Success

“Failure is not an option.” This iconic quote, attributed to Gene Krantz, flight director of Gemini, Apollo and space shuttle missions and made famous in the movie Apollo 13, resonates with many of us. Who wants to fail? If failure does occur, who is eager to trumpet the news, or dwell on the experience – especially if it pertains to our business or career? This stereotypical attitude about failure, which is to sweep it under the rug and put it behind us as quickly as possible (if we even acknowledge it in the first place), may be a natural human...


"I wish I hadn't said _____!" How many times have you said or done something in the heat of the moment which you later regret? Discover what pushes your hot buttons and what causes you to do or say things you shouldn't and why? Gain control;


This fun 3-minute personality assessment identifies your personality's top Advantages at work. This doesn’t measure how you see the world… it measures how the world sees you. Discover your unique personal impact.


Powerful solutions that help managers, entrepreneurs & individuals maximize their performance - in work and in life! Are you and your team applying Emotional Intelligence?


Third Level positively transforms the performance of executives and their teams around the world through proprietary, proven and powerful tools and techniques as the pathway for developing high performance leaders, teams, and outstanding business results.


Gary Press

Owner and CEO of Lifestyle Management Group. Fort Lauderdale, USA.

Steve has repeatedly shown an innate talent to quickly capture the attention and build trust with the people in my businesses - particularly those in leadership positions. Once this happens, truths become unlocked and problems become solved. He delivers in an entertaining and engaging fashion that produces creative team work and bottom line profits.


Nick Williams

Managing Director – Digital, Lloyds Banking Group, London, England

I’m a better leader, husband and father as a result of the work I do with Stephen. I’ve engaged the programme with multiple teams over 12 years, and we continue to generate exceptional business results. I see the programme as my gift for all those who I’ve worked with and led. Without exception, they feel much better about themselves and the world they live in - delivering measurable business improvement through engagement as inspiring leaders of high-performing teams.

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Why Choose Us

Learn your personal, unique strengths and differentiators that set you apart from your competition. Cut through the noise…get clarity and improve your relationships & teams.

  • Maximize your team’s talents
  • Allow your team to collaborate with enjoyment & superior results
  • Understand your engaging personality strengths
  • Learn your unique personality advantages to increase your bottom line
  • Enjoy increased synergy in your office: enhanced cooperation and creativity
  • Have a consultant on-hand to unravel complications and maximize opportunities

Applied Emotional Intelligence

Let's face it, business is all about relationships – with your customers, your team, and your vendors, relationships drive success.

Applied Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner in relationships at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned.



Personal Development

At the end of our day – be it a business day, a holiday, or a personal day, all relationships are personal.

Rare is the day that we have stress in the morning at home, and then go into work ready to perform at our best. And, how many of us have returned home after a tough day at the office and been Mr. or Ms. Wonderful with our families?



Outstanding Teams

Executive Coaching is the fastest growing development tool in the competitive arena of executive education.

Using our proprietary approach to Applied Emotional Intelligence. It is not for the faint hearted, it does deliver amazing results. ThirdLEVEL has improved the performance of executives and their teams around the world through proven and powerful listening and empowerment coaching techniques using applied Applied Emotional Intelligence.



Business Culture of Success

Businesses and organizations of all sizes must constantly adapt and change.

ThirdLEVEL has worked with companies as small as 6 people up to projects for major multinational organizations of thousands of people. When you seek a quantum leap in results, then Business Culture of Success from the inside out is the most profound and sustainable approach. Business Culture of Success starts with the recognition that something must change.




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    I recently sent some of my clients a link to a recent Harvard Business Review article that poses this same...

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    We hear so much these days about the divisions between us – all those things that keep us apart. Gender,...

  • Transformation, Innovation, Agile…Wisdom of the Ages

    The more things change, the more they stay the same. Here we are in the digital, AI, big-data, robotics world....

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