Business at the Speed of Happiness

Keeping Your Best Talent In Our Competitive Marketplace

When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school they asked me what I want to be when I grew up. I wrote down ‘Happy’.

They told me I didn’t understand the assignment…

… and I told them they didn’t understand life. John Lennon

In most of our businesses and organizations, ‘model’, USP, service, or ‘technology’ is not our differentiator. It’s the quality of our people and how they relate and communicate with each other and the world around them – (our stakeholders and our customers!) that determines our success. In short, attracting and keeping great people is our ultimate pathway to sustainable success. And it’s a very challenging market out there for great talent, particularly in South Florida…

‘Management’ often seems complicated, sophisticated, and even obtuse. ‘Leadership’ is even more esoteric, and harder to qualify and quantify. They’re  both really about understanding human motivation and making people happy. As Maslow taught us, once our basic needs are met (wellness and safety), it‘s the higher needs of love, esteem and growth that keep us motivated – and happy.

Assuming your people are healthy – and in a healthy environment – and they’re receiving a fair compensation for their contribution to your organization’s success, creating an environment of ‘likeable’ and ‘happy’ is the single best strategy to keep your best people engaged and loyal. The Association of Accounting Technicians in The UK did research that was absolute in its result.

“Good colleagues ‘beat high pay’: Eight in ten workers would turn down a higher salary if it meant working with people they didn’t like.”

Happy people make happy customers, which make happy shareholders…Oh, they’re all people!

When you look deeply into Apple, Google, Zappos.com and other hugely successful, stand-out companies, you’ll find they nearly all have something in common that helps separate them and keep them soaring. From the bottom to the top of the organization, their people:

  • Are passionately engaged advocates for their business,
  • Understand what the business strategy is – and their part in delivering it
  • Go above and beyond what they’re paid to do
  • Have an emotional engagement with the business, the product and with their client or customer.
  • They are happy where – and with whom – they work

This is what separates the mundane from the good, and more importantly, the good from the great.

Employee happiness actually has a huge impact on productivity. Here are just a few statistics that should catch your eye (Source: 2016 Global Corporate Challenge Insights Report):

  • Happy employees are more productive by 12%
  • Companies with happy employees outperform others by 20%
  • Happy employees take 10 times fewer sick days

On the flip side, the cost of having a disengaged culture is huge– probably a lot larger than you realize. Factor in absenteeism, low morale, poorer customer service than you can imagine, lost sales, lost long-term customers…

…you can see the costs of unhappy people.

The most important business and leadership objective to sustain business growth is to attract, retain and grow great people. 

To do so,  you need to help them to ‘be happy’ by helping them fulfill the following needs:

Are you happy at work? Do you help others be happy?  It is the simple way to so many rewards in business and life!

If cultivating a happier, more productive organization sounds interesting to you, please feel free to contact us for more information. Our team will help you begin 2018 with an attitude of gratitude and position your business for great things in the new year! Info@ThirdLevel.com or +1-800-262-0705

 

 



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Third Level positively transforms the performance of executives and their teams around the world through proprietary, proven and powerful tools and techniques as the pathway for developing high performance leaders, teams, and outstanding business results.

...

Gary Press

Owner and CEO of Lifestyle Management Group. Fort Lauderdale, USA.

Steve has repeatedly shown an innate talent to quickly capture the attention and build trust with the people in my businesses - particularly those in leadership positions. Once this happens, truths become unlocked and problems become solved. He delivers in an entertaining and engaging fashion that produces creative team work and bottom line profits.

...

Nick Williams

Managing Director – Digital, Lloyds Banking Group, London, England

I’m a better leader, husband and father as a result of the work I do with Stephen. I’ve engaged the programme with multiple teams over 12 years, and we continue to generate exceptional business results. I see the programme as my gift for all those who I’ve worked with and led. Without exception, they feel much better about themselves and the world they live in - delivering measurable business improvement through engagement as inspiring leaders of high-performing teams.

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Applied Emotional Intelligence

Let's face it, business is all about relationships – with your customers, your team, and your vendors, relationships drive success.

Applied Emotional Intelligence has been described as “the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner in relationships at work.” While IQ, personality and behavioral tendencies are relatively static, Emotional Intelligence (EI or ‘EQ’) is a proven competency that can be developed and learned.

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At the end of our day – be it a business day, a holiday, or a personal day, all relationships are personal.

Rare is the day that we have stress in the morning at home, and then go into work ready to perform at our best. And, how many of us have returned home after a tough day at the office and been Mr. or Ms. Wonderful with our families?

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Executive Coaching is the fastest growing development tool in the competitive arena of executive education.

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Businesses and organizations of all sizes must constantly adapt and change.

ThirdLEVEL has worked with companies as small as 6 people up to projects for major multinational organizations of thousands of people. When you seek a quantum leap in results, then Business Culture of Success from the inside out is the most profound and sustainable approach. Business Culture of Success starts with the recognition that something must change.

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